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Principal Frontend Engineer

TechnologyBoston, MAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyProvidence, RIFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyAtlanta, GAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyChicago, ILFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDallas, TXFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDenver, COFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyLos Angeles, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyMinneapolis, MNFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyNew York, NYFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyPortland, ORFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Diego, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Francisco, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySeattle, WAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyTampa, FLFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyWashington, DCFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Product Quality Officer

TechnologyAtlanta, GAFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyBoston, MAFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyChicago, ILFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyDallas, TXFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyDenver, COFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyMinneapolis, MNFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyTampa, FLFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyTucson, AZFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyWashington, DCFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyLos Angeles, CAFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyNew York, NYFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyOrlando, FLFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologyPortland, ORFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Product Quality Officer

TechnologySeattle, WAFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Junior Implementation Project Manager

Customer OperationsFull Time

  • Junior Implementation Project Managers (“IPMs”) are responsible for overseeing the steps of a customer's Upserve onboarding from start to finish. Junior IPMs serve as the main point of contact for customers during the onboarding process and are responsible for getting new accounts across the Implementation finish line. A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry and/or with restaurant technology. 

    Responsibilities:

    • Serve as the main point of contact for customers during the onboarding process, providing proactive communication on all matters related to customers’ implementation process and responding to customer inquiries in a timely and empathetic fashion.

    • Ensure new accounts complete the Implementation process on schedule and with a high level of customer satisfaction. 

    • Verify the proposed sales solution, hardware, and network configuration for assigned customers.

    • Oversee installation of customer hardware, configure and program menus in the point-of-sale, 

    • Migrate customers' payment processing to Upserve Payments. 

    • Conduct customer training on the management and operation of the point of sale product. 

    • Maintain accurate records of all customer records and communication.

     

    Requirements

    • Bachelor's Degree in a relevant field or 2-3 years of related work experience
    • Experience with semi-technical projects, especially where physical installation and cabling are involved
    • Experience meeting quota or deliverables in a fast-paced, highly accountable environment
    • Experience resource planning and task assignment in a non-supervisory role
    • Experience managing customer expectations using phone and email communication
    • Experience working in the restaurant industry is required      
     
  • Apply

    Field Account Executive

    SalesDallas, TXFull Time

    ABOUT THE ROLE

    As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

     

    A TYPICAL DAY MAY INCLUDE:

    • Becoming an expert in our industry, the product, and our restaurateurs 
    • Working 100% remotely, and living locally in your sales region
    • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
    • Close business consistently if not above quota
    • Conducting discovery calls and visits with customers to identify their business challenges
    • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

    The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

    ABOUT YOU

    We're looking for Account Executive with the following:

    • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
    • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
    • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
    • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
    • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
    • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

     

    Qualifications:

    • 2-3 years of experience in a sales role (with closing/quota carrying experience)
    • Prior Experience selling to the hospitality industry
    • Familiarity and proficiency with full lifecycle sales process management 
    • Understanding of solution-based consultative sales
    • Professional poise and confidence while communicating with executives
    • Salesforce or comparable CRM experience to manage and organize pipeline
    • Committed to a culture of positivity and high performance
    • Value feedback, and thrive on constant improvement and learning
    • Strong work ethic, and a self-driven desire to succeed

    • Excellent written and verbal communication

    Not a must, but a plus

    • Experience selling in a SaaS environment
     
    Apply

    Field Account Executive

    SalesDenver, COFull Time

    ABOUT THE ROLE

    As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

     

    A TYPICAL DAY MAY INCLUDE:

    • Becoming an expert in our industry, the product, and our restaurateurs 
    • Working 100% remotely, and living locally in your sales region
    • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
    • Close business consistently if not above quota
    • Conducting discovery calls and visits with customers to identify their business challenges
    • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

    The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

    ABOUT YOU

    We're looking for Account Executive with the following:

    • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
    • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
    • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
    • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
    • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
    • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

     

    Qualifications:

    • 2-3 years of experience in a sales role (with closing/quota carrying experience)
    • Prior Experience selling to the hospitality industry
    • Familiarity and proficiency with full lifecycle sales process management 
    • Understanding of solution-based consultative sales
    • Professional poise and confidence while communicating with executives
    • Salesforce or comparable CRM experience to manage and organize pipeline
    • Committed to a culture of positivity and high performance
    • Value feedback, and thrive on constant improvement and learning
    • Strong work ethic, and a self-driven desire to succeed

    • Excellent written and verbal communication

    Not a must, but a plus

    • Experience selling in a SaaS environment
     
    Apply

    Field Account Executive

    SalesMinneapolis, MNFull Time

    ABOUT THE ROLE

    As a Regional Account Executive, you will work with our customers to identify ways that they could grow their business through better use of data on their customers, menu, and service staff. In order to do this effectively you must maintain in-depth industry knowledge including marketplace conditions, and competitor positioning in your geographic area. Each month you will drive the sales cycle from generating leads, to demonstrations, to closing deals.

     

    A TYPICAL DAY MAY INCLUDE:

    • Becoming an expert in our industry, the product, and our restaurateurs 
    • Working 100% remotely, and living locally in your sales region
    • Carrying out the whole sales cycle which includes: identifying and developing leads, meeting with your clients, creating value propositions, structuring financial deals, negotiating contracts, and closing deals. 
    • Close business consistently if not above quota
    • Conducting discovery calls and visits with customers to identify their business challenges
    • Successfully running online and in person demonstrations of Upserve with restaurateurs and restaurant owners

    The Account Executive is also responsible for maintaining up-to-date records within Upserve's CRM solution as well as for processing the sales quote and order in an accurate manner. This includes capturing all sales related tasks in the customer's opportunity record, and moving through all sales stages in the process.  

    ABOUT YOU

    We're looking for Account Executive with the following:

    • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
    • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
    • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
    • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
    • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
    • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

     

    Qualifications:

    • 2-3 years of experience in a sales role (with closing/quota carrying experience)
    • Prior Experience selling to the hospitality industry
    • Familiarity and proficiency with full lifecycle sales process management 
    • Understanding of solution-based consultative sales
    • Professional poise and confidence while communicating with executives
    • Salesforce or comparable CRM experience to manage and organize pipeline
    • Committed to a culture of positivity and high performance
    • Value feedback, and thrive on constant improvement and learning
    • Strong work ethic, and a self-driven desire to succeed

    • Excellent written and verbal communication

    Not a must, but a plus

    • Experience selling in a SaaS environment
     
    Apply

    Deal Desk Associate

    FinanceProvidence, RIFull Time

    ===== About the Role =====

    As a Deal Desk Associate, you will play a key role in analyzing processing rates and other data for our current customers and prospective deals . This role will contribute to various projects that help our finance team handle billions of dollars in commerce on behalf of thousands of merchants.

    * Upserve’s offices remain closed until further notice, so this position is currently remote

    Day to day this means:

    • Analyzing current and prospective customers’ credit card processing rates

    • Performing processing rate analysis for current clients

    • Loading payments data into Salesforce and tracking monthly analysis data to report on trends and performance

    • Supporting the sales and success team by providing customer facing pricing presentations.

    • Managing multiple-priorities in a fast paced environment, having the ability to learn quickly and adapting to changes, as well as have high attention to detail. 

    • Performing credit card statement analysis for prospective new clients

    • Being a subject matter expert for credit card processing and industry related questions

    • Tracking monthly analysis data in Salesforce to report on trends and performance

    • Managing and prioritizing multiple deal analysis requests to ensure timely completion

    • Having the ability to work up until midnight on last day of the month

      

    ===== About You=====

    You are a self-starter who is passionate about delivering accurate results in a timely manner. You are learning new technologies, and are comfortable digging into excel spreadsheets and performing analysis that directly contributes to the financial success of the company. Success in this role requires clear and concise communication with multiple departments throughout the company.


    ===== Qualifications=====

    • 0-2 years experience in a finance role

    • You love to solve problems

    • Ability to learn new technologies quickly

    • Willingness to get your hands dirty

    • Strong time management skills and the ability to handle multiple requests at once

     Not a must, but a plus:

    • SQL, Python, R or other programming skills                                       

    • Strong Excel skills (VLOOKUP, Nested Functions, etc)

    Apply

    Deal Desk Associate

    FinanceDenver, COFull Time

    ===== About the Role =====

    As a Deal Desk Associate, you will play a key role in analyzing processing rates and other data for our current customers and prospective deals . This role will contribute to various projects that help our finance team handle billions of dollars in commerce on behalf of thousands of merchants.

    * Upserve’s offices remain closed until further notice, so this position is currently remote

    Day to day this means:

    • Analyzing current and prospective customers’ credit card processing rates

    • Performing processing rate analysis for current clients

    • Loading payments data into Salesforce and tracking monthly analysis data to report on trends and performance

    • Supporting the sales and success team by providing customer facing pricing presentations.

    • Managing multiple-priorities in a fast paced environment, having the ability to learn quickly and adapting to changes, as well as have high attention to detail. 

    • Performing credit card statement analysis for prospective new clients

    • Being a subject matter expert for credit card processing and industry related questions

    • Tracking monthly analysis data in Salesforce to report on trends and performance

    • Managing and prioritizing multiple deal analysis requests to ensure timely completion

    • Having the ability to work up until midnight on last day of the month

      

    ===== About You=====

    You are a self-starter who is passionate about delivering accurate results in a timely manner. You are learning new technologies, and are comfortable digging into excel spreadsheets and performing analysis that directly contributes to the financial success of the company. Success in this role requires clear and concise communication with multiple departments throughout the company.


    ===== Qualifications=====

    • 0-2 years experience in a finance role

    • You love to solve problems

    • Ability to learn new technologies quickly

    • Willingness to get your hands dirty

    • Strong time management skills and the ability to handle multiple requests at once

     Not a must, but a plus:

    • SQL, Python, R or other programming skills                                       

    • Strong Excel skills (VLOOKUP, Nested Functions, etc)

    Apply

    Deal Desk Associate

    FinanceFull Time

    ===== About the Role =====

    As a Deal Desk Associate, you will play a key role in analyzing processing rates and other data for our current customers and prospective deals . This role will contribute to various projects that help our finance team handle billions of dollars in commerce on behalf of thousands of merchants.

    * Upserve’s offices remain closed until further notice, so this position is currently remote

    Day to day this means:

    • Analyzing current and prospective customers’ credit card processing rates

    • Performing processing rate analysis for current clients

    • Loading payments data into Salesforce and tracking monthly analysis data to report on trends and performance

    • Supporting the sales and success team by providing customer facing pricing presentations.

    • Managing multiple-priorities in a fast paced environment, having the ability to learn quickly and adapting to changes, as well as have high attention to detail. 

    • Performing credit card statement analysis for prospective new clients

    • Being a subject matter expert for credit card processing and industry related questions

    • Tracking monthly analysis data in Salesforce to report on trends and performance

    • Managing and prioritizing multiple deal analysis requests to ensure timely completion

    • Having the ability to work up until midnight on last day of the month

      

    ===== About You=====

    You are a self-starter who is passionate about delivering accurate results in a timely manner. You are learning new technologies, and are comfortable digging into excel spreadsheets and performing analysis that directly contributes to the financial success of the company. Success in this role requires clear and concise communication with multiple departments throughout the company.


    ===== Qualifications=====

    • 0-2 years experience in a finance role

    • You love to solve problems

    • Ability to learn new technologies quickly

    • Willingness to get your hands dirty

    • Strong time management skills and the ability to handle multiple requests at once

     Not a must, but a plus:

    • SQL, Python, R or other programming skills                                       

    • Strong Excel skills (VLOOKUP, Nested Functions, etc)

    Apply

    Implementation Specialist

    Customer OperationsAtlanta, GAFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsChicago, ILFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsDallas, TXFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsDenver, COFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsMinneapolis, MNFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsOrlando, FLFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsProvidence, RIFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsTampa, FLFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsTucson, AZFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsWashington, DCFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsBoston, MAFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsNew York, NYFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsLos Angeles, CAFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsSan Diego, CAFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsSeattle, WAFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Implementation Specialist

    Customer OperationsFull Time

    ABOUT THE ROLE

    Implementation Specialists work to make sure a customer's onboarding onto the Upserve platform goes smoothly. They are primarily responsible for the installation of customer hardware, configuration and programming of menus into Upserve POS, point of sale training, and migration of payment processing. Implementation specialists must also validate the solution design, hardware, and network configuration for our customers.  A solid understanding of restaurant operations is critical to this role and successful candidates will have significant experience in the restaurant industry or with restaurant technology. 

    Responsibilities: 

    • Design and configure customer menus in Upserve POS HQ
    • Educate and train customers on use of Upserve POS settings and configuration tools
    • Update customer records in Salesforce and other web-based tools to reflect new information and Implementation timelines
    • Conduct remote walkthroughs for network setup and hardware/POS installation 
    • Validate payment processing configuration is correct

    Qualifications: 

    • Bachelor’s Degree in related field or relevant work experience preferred
    • Experience managing customer expectations using phone-based as well as email communication
    • Proficient in Microsoft Excel
    • Exceptional written/email communication skills
    • Prior experience in technical role 
    • Restaurant experience is required
    • Point-of-Sale experience is preferred

     

    NOTE- This is a remote position.

    Apply

    Salesforce Administrator

    Company OperationsFull Time

    ===== About the Role =====

    As Upserve's Salesforce Administrator, you will work closely with technical and operations leaders throughout the organization to take our existing Salesforce infrastructure to the next level. You will champion efficiency and productivity within the platform and will create tools to be used across the organization including dashboards, intelligent workflows and apps. You will keep our Salesforce users trained and educated, and will help solve complicated business problems and keep projects moving forward.  

    As part of our Salesforce team, you'll help to manage and enhance Upserve’s Salesforce.com instance, constantly improving the quality and usefulness of our sales and customer data.  You’ll collaborate across the organization to evaluate and develop new programs, improve system usability through automation and training, and will contribute to strengthening our Salesforce data architecture and integrity. Applying administration and best-practices, you will directly contribute to Upserve’s rapid growth and predictable internal service delivery. *Note: This role is fully remote.


    ===== Responsibilities =====

    The Salesforce Administrator shares responsibility for Upserve’s Salesforce.com instance. They are charged with comprehensive project management of the resource, constantly improving the quality and usefulness of sales and customer data.  

     

    Day-to-day this means: 

    Create and Manage Changes to the System - 

    • Maintain, enhance, and create workflows, functions and configurations within the environment.
    • Proactively identify needed system changes, gather feedback from users, and manage system changes with minimal interruption to users.
    • Communicate system changes to users in advance so they understand the change and how to use it prior to implementation.
    • Modify the system to increase benefits and usability.
    • Manage new releases of SFDC and efficiently roll out new features.
    • Create and maintain fields, views, reports, dashboards, campaigns and other objects and functions.
    • Create custom objects and manage ongoing customization/ alteration.
    • Create new reporting capabilities and respond to ad hoc reporting requests as needed.
    • Create and edit products using Salesforce CPQ
    • Make enhancements to Salesforce CPQ to support business growth
    • Provide support functions as needed. 

    Maintain System, Security and Integrity - 

    • Map SFDC hierarchy and territories, reassign accounts, contacts, and opportunities in response to personnel changes.
    • Design, create and maintain user roles, profiles and hierarchies; administer user licenses.
    • Maintain security including sharing rules and security levels.
    • Monitor application storage usage and archive data as needed. 

    User Assistance, Training, and Adoption - 

    • Create and administer training to existing and new users/groups and provide one-on-one training to end users as needed.
    • Expand use of SFDC by attending planning meetings and assisting with determining new uses for SFDC.
    • Assist sales management to create processes to help monitor activities, trends, sales and leads.
    • Communicate regularly with user base regarding new features, enhancements and changes to the system.
    • Monitor usage and mentor users/groups needing assistance.
    • Continually and proactively seek ways to further enhance the endā€user experience. 

    Data Quality and Maintenance - 

    • Ensure automation for key business processes are executing properly.
    • Proactively monitor major systems for outages. 
     

    ===== About You =====

    You are a strategic, long-term thinker with a passion for operational efficiency and proactive problem solving using high-level critical thinking skills to quickly identify, prioritize, and resolve problems.  You must be self- motivated, driven to see results, and be intrigued by the use of data to inform decisions. The right candidate will have excellent communication skills they apply to collaborate effectively as part of a cross-functional team.


    ===== Qualifications =====

    • Prior experience as a Salesforce Administrator

    • Solid understanding of the sales process

    • Familiarity with SFDC fields, categories, the underlying architecture of the software, and how individual changes affect one another

    • Strong project management and process improvement skills

    • Solid problem solving skills, data and software applications 

    Not a must, but a plus:

    • Relevant Salesforce certifications or a strong interest in obtaining

    • Previous experience with CPQ  tools (frontend/backend) and third party tools

    • Previous experience with Conga Composer

    • Previous experience at a SaaS technology company preferred

    Apply