Filter By:

Principal Frontend Engineer

TechnologyBoston, MAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyProvidence, RIFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyAtlanta, GAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyChicago, ILFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDallas, TXFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyDenver, COFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyLos Angeles, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyMinneapolis, MNFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyNew York, NYFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyPortland, ORFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Diego, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySan Francisco, CAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologySeattle, WAFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyTampa, FLFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Principal Frontend Engineer

TechnologyWashington, DCFull Time

The Opportunity

Upserve is looking for a Principal Frontend Engineer with a design-centric approach and a passion for mentoring to join our web applications team. This team designs and creates both core and supplemental products for Upserve’s customers. Frontend Engineers on this team create compelling and functional UX in collaboration with backend engineers to meet new and existing product requirements with robust, maintainable solutions.

What You’ll Do

  • Be a technical leader, gaining ownership and mutual respect over existing and new areas of the product, and collaboratively design with our customer’s needs as paramount.
  • Imbue your team with passion for delightful user experiences.
  • Drive quality and testing methodologies to ensure only robust solutions are delivered.
  • Create maintainable solutions that meet Product and Engineering needs to grow the business.
  • Collaborate with our Product and UX teams to disambiguate requirements and understand context to create the appropriate interfaces.
  • Participate in sprint planning, code reviews, and retrospectives. 
  • Guide and mentor other engineers.

Who You Are

  • You have extensively worked with web technologies and frameworks such as React, TypeScript, JavaScript, Elm, webpack, babel, GraphQL and functional programming concepts such as ramda, reselect, React Hooks.
  • You understand the web is consumed on many varied platforms with many varied levels of connectivity and bandwidth, and you design accordingly.
  • You are an experienced and passionate technical leader who is comfortable defining technical solutions to stimulating challenges.
  • You believe in building robust, rigorously-tested systems and components, and driving our quality bar cross-functionally.
  • You take pride in your work and the value that it creates, enabling instrumentation and diagnostics post-release phase.
  • You are a pragmatic idealist -- you strive for efficient and practical solutions not just theoretically ideal ones.
  • You are a believer in moving fast with care and quality as key tenets.
  • You enjoy talking about user functionality as much as you enjoy talking about functional programming.
  • You feel a tremendous sense of urgency to get value to end users, and you tap into that energy to drive, lead, and motivate your colleagues.
  • You get excited about types and algorithms, and know when to choose the right data structure for the right task.

 

* NOTE: This role is fully remote. 

Apply

Customer Support Specialist

Customer ServiceClarksville, TNFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceOrlando, FLFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceTucson, AZFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceDenver, COFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServicePortland, ORFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceSeattle, WAFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Customer Support Specialist

Customer ServiceFull Time

ABOUT THE ROLE

Our Customer Support Specialists understand that our Customers are the magic ingredient. They make it easier for restaurant owners to run their business while respecting their time. Customer Support Specialists are obsessed with problem-solving and efficiently resolving customer issues. They are highly empathetic and natural educators - understanding the stress restaurateurs encounter.  This is a fast-paced, collaborative environment all working towards common goals.

What You Will Do: 

  • Field inbound customer phone, chat and email inquiries
  • Listen and understand customer needs and concerns
  • Identify technical issues and use appropriate troubleshooting steps leading to resolution
  • Keep detailed documentation on customer interactions
  • Handle customer requests and provide appropriate solutions and alternatives
  • Achieve daily/weekly/monthly expectations
  • Manage customer expectations regarding estimated response times for issue resolution 
  • Identify opportunities for improvement and contributes to solutions to enhance workflow efficiency and enhance the customer’s experience

***Upserve provides 24/7/365 support for our customers; therefore, shift start times vary between 6:00am and 12:00pm. 

 

ABOUT YOU

Above all else, all Upserve employees are united in our shared optimism, passion, and enthusiasm for the customers we support through our innovative product. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. In our daily work, we exemplify our company values of grit, openness, empathy, impact, and curiosity. 

We Are Looking For: 

  • Customer Service experience
  • Restaurant experience
  • Professional and effective communications skills – both verbal and written
  • Ability to effectively interact and maintain professionalism with customers via phone and email
  • Ability to follow through on both verbal and written instructions and effectively adhere to Upserve’s processes and workflows
  • Ability to multitask, prioritize and organize multiple tasks concurrently while meeting deadlines
  • Ability to work independently and as part of a team in a customer-driven, fast-paced environment
  • Bonus points for being fluent in Spanish 

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Product Quality Officer

TechnologyProvidence, RIFull Time

Upserve is seeking a Product Quality Lead who is passionate about software and product quality. As Upserve’s Product Quality Lead you will be responsible for ensuring product quality and customer satisfaction for our industry-leading restaurant management software. In this high-visibility role you will work closely with Engineering leaders, developers, product managers, and other departments across the organization.  

 

Responsibilities:


  • Own the vision and the strategy of the QA function regarding areas of coverage, and testing approaches
  • Oversee the analysis, design, development, and maintenance of software test plans and automation
  • Ensure all software solutions and enhancements are fully tested, debugged and meet product quality standards prior to release
  • Ensure all projects are delivered on time, within budget and in accordance with Upserve’s software quality standards
  • Collaborate with other engineering leaders on cross-functional projects and initiatives
  • Perform continuous review of technologies, industry standards, and industry-related developments

 

About You:

  • You have 5+ years of formal software testing or development experience and are a passionate advocate for software quality.
  • You have previous experience with managing/ leading a QA team or function, or as a Senior Test Engineer.
  • You have done both manual and automated testing.
  • You are able to build highly effective partnerships with other teams.
  • You are willing to advocate for software changes when necessary and are able to present a compelling case for the changes you recommend.
  • You have exceptional written and oral communication skills, can communicate effectively with both technical and non-technical audiences, and are proficient at providing clarity when describing defects.
  • You are excited about working in fast-paced, entrepreneurial setting in an organization that isn't afraid to pivot to better meet customer needs.

 

* NOTE: This role is fully remote. 

 

 

 

 

 

Apply

Sales Development Representative

SalesAtlanta, GAFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesBoston, MAFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesChicago, ILFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesClarksville, TNFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesDallas, TXFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesDenver, COFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesMinneapolis, MNFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesNew York, NYFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesOrlando, FLFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesProvidence, RIFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesSan Diego, CAFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesTampa, FLFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesTucson, AZFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesWashington, DCFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply

Sales Development Representative

SalesPortland, ORFull Time

ABOUT THE ROLE

Upserve is seeking Sales Development Representatives (SDRs) to join our sales team. This is a phenomenal way to develop your sales and business skills within a growing and dynamic technology company! If you value teamwork, personal achievement, and restaurants - you'll fit right in! As an SDR, you will kick off our sales process by spending your days researching prospective customers, creating outreach strategies, and identifying new sales opportunities. You will conduct exploratory conversations with potential customers, and use your business acumen to identify how Upserve's platform can help their restaurant succeed. Your success as a BDR will be measured by your seamless handoff of qualified leads to the sales team.  and  In doing all of this, you'll gain a deeper understanding of restaurant operations, how the Upserve platform technology can dramatically improve their businesses and employees' lives and gain the skills needed to be successful in sales or any other customer-facing role.

A typical day may include:

  • High volume outbound prospecting (80-120 activities/day) to qualify leads through calls, emails, and chat.
  • Utilizing industry knowledge to research and develop accounts, identify key players, and generate interest.
  • Scheduling introductory meetings for our regional Sales Executives to further assess a restaurant's needs.
  • Learning and maintaining in-depth knowledge of Upserve’s product and services offerings, unique value propositions in contrast to Upserve’s competitors.
  • Developing and implementing new prospecting strategies. 
  • Tracking and managing all of your activities and results in Salesforce.

First 30, 60, 90 Days:

Whether you have some prior sales experience or you're just getting started, we'll teach you everything you need to know! Upserve has developed an intensive blended learning experience that combines workshop training with expert facilitators, engaging online learning, and robust skill training. Our dedication to learning and development puts our team in the best position to be meaningful contributors right from the start. Completing this "bootcamp" is essential for your success at Upserve. 

In your first 30 Days you will:

  • Pass our intensive training bootcamp
  • Develop and articulate your Upserve pitch
  • Get up to speed on Upserve's product offerings
  • Learn how to navigate gatekeepers to determine the key decision maker

In your first 60 Days you will:

  • Continue improving your Upserve pitch and learn to navigate objections
  • Master the call and email workflows for your leads
  • Get decision makers to commit to meetings
  • Correctly enter lead notes and meetings in Salesforce

In your first 90 Days you will:

  • Master your Upserve pitch 
  • Increase your number of meetings set and meet your monthly goal
  • Independently manage daily schedule to meet metrics/expectations
 

ABOUT YOU

We're looking for SDRs with the following:

  • Grit: You possess a consistent drive to overachieve against your personal and professional goals.
  • Curiosity: You have a desire to learn about the restaurant industry, our customers’ pain points, and provide thoughtful solutions to their biggest problems.
  • Impact: You enjoy taking on big, important challenges as well as the small things, because you aim to provide value today. You can apply logic to problems and quickly analyze to provide a recommendation.
  • Empathy: In all of your actions, you strive to convey an understanding and respect for the needs of others. You keep the customer, not your own agenda, at the forefront of your decisions.
  • Openness: You are humble, acknowledge your strengths and weaknesses and take feedback well. You are able to self diagnose and translate that diagnosis into an actionable solution.
  • One Team: You can effectively and concisely communicate with your teammates to motivate and inspire prospects

 

QUALIFICATIONS

  • Excellent written and verbal communication skills
  • The desire to meet and exceed measurable performance goals
  • The technical aptitude to master our sales tools
  • Eagerness to overcome customers' objections
  • The ability to maintain a resilient and positive attitude in the face of rejection
  • Prior experience in the restaurant industry strongly preferred
  

ABOUT UPSERVE

Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12 billion in annual sales, and to serve over 36 million meals per month. Being a part of the Upserve team brings a plethora of amazing benefits and here are a few:

We’ll invest in your career. Upserve is growing quickly, and we’ll give you the opportunity to do the same. Through our internal learning and development resources and our partnership with Vista Equity Partners, you’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs. We care about your well being.

We offer a very robust medical and dental insurance coverage plan, offer tax savings plans for retirement and dependent care, subsidize your transportation costs, offer a generous and inclusive parental leave, and provide catered lunches/meal allowances. We offer competitive compensation packages. Our people matter! We don’t ignore the role that compensation has on motivation and performance so we strive to equitably compensate our people.

We’ve created an inclusive environment where everyone can thrive. Our customers are a diverse group, so we’re building a team that is too. Through our various D&I recruitment partnerships, intramural sports, quarterly engagement and feedback surveys, and more. We’re building an organization that provides our employees with the emotional and physical space to bring their best selves to work.

 

Want to know what it’s like to work at Upserve? Check out our Instagram, Inside Upserve.

Upserve is proud to be an Equal Opportunity Employer. We strive to have a team that is as diverse as the industry we serve. We partner with a number of local organizations working to improve access to the tech industry for underrepresented groups. All qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Apply