We have BIG news!

Upserve is now Upserve by Lightspeed.

We’ve come a long way

We began our journey as Swipely in 2009, and set our sights on helping businesses make better decisions with data. When we learned most of our customers were restaurants, we pivoted to Upserve, acquiring Breadcrumb POS in 2016 and making it our own. Upserve and Upserve POS became the premiere hospitality solution for business owners who wanted their systems and data to work harder for them while retaining crucial information about their guests and diner preferences.

Over the years, we worked hard to build a superior hospitality product and have looked for new opportunities to provide increased value to our hard-working customers.

 

Meet Lightspeed

In 2020, we announced that we had been acquired by Lightspeed, a top hospitality and retail POS provider. “Lightspeed has emerged as a world-leading commerce platform for SMBs and partnering with them to deliver data-based insights through a single digital hub was a natural choice,” said Upserve CEO Sheryl Hoskins. “Together, we look forward to empowering North American restaurateurs to deliver superior guest experiences and make them wildly successful.”

 

What does this mean for you?

Frequently asked questions

We’re still the same team and can be reached at help.upserve.com via chat or at (855) 664-3887. Over time our support team will grow to join the Lightspeed support organization.

Lightspeed is a leading provider of cloud-based, omnichannel commerce platforms and a company that shares our values of innovation, quality, and sustainability. But Lightspeed is more than that: it’s a team of welcoming, ambitious, and driven people coming together to pursue the same vision as Upserve with more means and resources. We’re all here to help you grow your business. 

You won’t notice any changes in your day-to-day. Our apps, website, and support team all remain in place and here for you.

As Upserve has always strived to innovate and update our product, any new changes will be implemented with lots of notice and training, so you don’t have to worry about learning how to use a new point of sale. Your Upserve solutions will remain as robust and intuitive as we fast-track the release of new features and improvements. Stay tuned!

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