Our story


We began our journey as Swipely in 2009, and set our sights on helping businesses make better decisions with data. When we learned most of our customers were restaurants, we pivoted to Upserve, acquiring Breadcrumb POS in 2016 and making it our own. Upserve and Upserve POS became the premiere hospitality solution for business owners who wanted their systems and data to work harder for them while retaining crucial information about their guests and diner preferences.

In 2020, we announced that we had been acquired by Lightspeed, the one-stop commerce platform for merchants around the world to simplify, scale and provide exceptional customer experiences.

Frequently asked questions


How do I contact support?
We’re still the same team and can be reached at help.upserve.com.

How will my system change?
You won’t notice any functional changes in your day-to-day, but your POS will have a new look after May 18. Our apps, website and support team all remain in place and here for you.

How do I access my Upserve Login or Breadcrumb Login?
You can still access your Upserve logins via the same homepages as you’ve always used, at hq.upserve.com or hq.breadcrumb.com.

Are Upserve and Lightspeed the same company?
Yes, Upserve is now part of Lightspeed. Our commitment to independent small businesses remains the same.

What does this mean for me and my business?
Upserve by Lightspeed is still your point of sale provider and all functionality remains the same. The Upserve Support Team is still here to assist you 24/7 at help.upserve.com or (855) 664-3887.