I once asked a bar manager to pick one thing he wished all restaurant POS systems did better. “Shorten the learning curve,” he said. It was a succinct and poignant answer. Restaurants face a number of unique challenges, and high among them is employee turnover. … Continued
Food For Thought
Insight for the restaurant industry.
More than a fifth of the finalists for Bon Appétit’s 2017 list of the Best New Restaurants in America are Upserve customers.
Ask a restaurateur what’s the one commodity they never have enough of, and you’re likely to hear the word “time.” Harder to get than truffles, time is always in short supply. Restaurant owners and operators are always on the go. They may train a new … Continued
I had a love-hate relationship with the closing time back when I tended bar. On the one hand, there was the ability to sit down, sip my shift drink, and count my tips. On the other hand, there was the promised hassle of closing out … Continued
With more than 600 million chip cards now in circulation in the US, it’s undeniable EMV compliance is here to stay. The implications may seem as simple as switching from swiping to dipping cards, but every restaurateur knows that the devil is in the details. … Continued
Upserve & Square Capital announce a partnership providing Upserve customers access to fast, flexible, and straightforward funding for their restaurants.
In most cases, restaurant owners spend too many hours each week trying to understand how their menu and servers are performing relative to sales and cost of goods sold. Too much time is wasted looking at information across the payments network, the point-of-sale, inventory reports, … Continued
Viewing your restaurant and staff performance by specific hour ranges or shifts just got easier! We know your restaurant runs based on selected times of day or meal times—even your shifts and menus may change depending on the hour. It’s about time the way you … Continued
Planning the staff schedule generally isn’t anyone’s favorite thing to do. It can feel tedious managing last minute cancellations and shift covers, but when done right, and with the right tools, it really is the key to retaining your best staff and creating happy, loyal … Continued
As a restaurant owner or manager, you spend time and operational expenses developing, promoting, and marketing your restaurant to bring people in your doors with the hopes that you not only entertain and delight your guests, but also add to your bottom line. It’s obvious … Continued
As a restaurant owner or manager, finding ways to virtually “be everywhere and know everything” is critical to running a smooth operation and delivering the level of hospitality you’re known for. Understanding how your staff thought the new menu items sold last night, if the … Continued
Today we’re pleased to introduce Ellie, the Upserve Bot: A smart new tool that makes using Upserve as easy as sending a text.