Award Winning Small Business POS System
Innovative
Restaurant Products
Best POS Sytem for
full service restaurants
Gold: Small or Medium
Business Service of the Year
“It’s so efficient and saves us so much time. 5 minutes saved that we don’t have to take an order by phone, plus 5 minutes we don’t have to spend taking payment when the customer comes in to pick up. With 10 orders/day, that’s over an hour saved per employee per day. It really adds up.”
“I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that.”
“We actually integrated Upserve into our environment before we even opened our doors. We knew exactly what we wanted out of our point of sale system and Upserve was one of the very few, practically the only one that could deliver everything we wanted.”
See how you can save 50% over traditional computer-based POS systems.
“Something that’s very important to me, is that you have to have remote access to it. I need to be able to look at reports, get reports e-mailed to me, on a regular basis. That’s something that I do get with Upserve POS and it’s something that makes my life easier.”
“With Upserve I don’t even have to step out from behind the bar; I can access the back office right from the iPad that I’m standing at. Buttons can be added and removed quickly and easily and as soon as I hit save, it’s automatically on all the iPads. It really saves so much time, you know, when time is so important to us.”
“It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen.”
“One way it’s really helped to impact our bottom line is our lounge business. Our lounge business is a first come, first serve basis. We’re reliant upon a bartender or cocktailer getting to know the customer, recognizing the customer after a certain number of visits and developing that relationship.”
Cloud-based POS security
Using a cloud-based restaurant POS system in your restaurant is one of the most important safeguards you can take against data theft. If an on-premise, local POS software claims to boast top-tier security, that’s a red flag to us.
When an app operates in the cloud, its exposure to potentially corrupted hardware is greatly limited. The cloud works as an enclosed system that keeps your information and data safe. Plus, POS providers are ethically and financially obligated to maintain high security levels whenever they’re sending data to the cloud. So once data gets sent off, its constantly monitored and analyzed for suspicious activity and attacks from hackers.
Upserve is enabled with top-tier encryption and security that keeps customer information safe from prying eyes. It’s also important to note that cloud-based systems are always safe – even when they go offline.
End-to-end encryption
End-to-end data encryption, also known as point-to-point encryption, is another element that should be on your POS security checklist. As soon as a card is swiped, the credit card data is encrypted by our purpose built swiper and reader, regardless if the device is operating connected to the cloud or if the Upserve POS is operating in Offline Mode.
As the data is handled by the Upserve POS and transmitted to the Upserve secure payments systems and the card banks, it’s always encrypted to ensure security. Encrypted data can only be decrypted by Upserve’s secure systems such as the Upserve Gateway.
This ensures that card data is always secure, regardless if the transaction happens by a swipe or though our HTTPS online ordering portal.
“Upserve has far exceeded my expectations. User friendly and current information on nearly every facet of this business.”
Tokenization
As a card is swiped for payments on the Upserve POS, the system replaces all sensitive data with unique identification symbols that retain all the card data without actually using the credit card info. This process is called tokenization.
From here, any transmission of the “card data” would be replaced by a unique token that’s only valid with the restaurant where payment was accepted. This token is what’s transmitted to the payment processor – the only place where the token can be de-tokenized and authorized for payment. Because the token is only readable by Upserve, if the POS system is hacked or the information is intercepted in transmission, there’s no way to link back the token to the original credit card account.
EMV transactions
EMV compliance may seem like a headache at first. But in reality, POS security really isn’t complete without it. When a POS system isn’t EMV compliant, you could face a chargeback fine for swiping a chipped card instead of dipping it.
Fighting every single chargeback is even more of a headache, especially if you’re a restaurant or bar that faces these situations often. The solution? Opt for Upserve POS’s fully-integrated EMV solution and keep fraudulent charges at bay.
Combined with point-to-point encryption, Tokenization, and our purpose-built EMV reader, Upserve is leading the industry in POS and payment security.
PCI compliance
PCI compliance is an absolute must. Unless you’re willing to experience a POS security breach, it’s important to know how an iPad-enabled restaurant POS can keep transactions secure.
All merchants who use process payments need to adhere to PCI compliance – a set of standards that must be applied to any system that stores, processes, or transmits credit card data.
Why is PCI compliance important?
From the consumer perspective, following PCI compliance helps keep personal card information from security breaches. Being certified in this area also assures patrons that you care about personal data security.
No matter what size of restaurant you own, adhering to PCI compliance rules protects you from fines and financial penalties that could potentially damage your reputation – and your bottom line. For example, not complying with PCI could entail:
- Large fines from credit card companies, such as VISA and MasterCard
- Reimbursement for purchases made using stolen cards
- Replacement of stolen credit cards
- Higher fees from banks and lenders you work with
POS security questions? Get in touch
If you have more questions or concerns regarding our security policy, don’t hesitate to get in touch. Fill out the form below or give us a call at 855-664-3887.
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