Staff turnover is a lingering issue in the restaurant industry. Losing your most valued staff can be costly to your business, but investing in them through training can help build loyalty and reduce turnover. Server Performance in Upserve HQ creates a profile on each of your servers and builds up a history of their performance in sales, covers, turn time, voids and discounts, so you have the full picture in one place when it’s time to develop training.
Server Performance takes your front-of-house team’s temperature to determine which of your servers’ sales are red-hot, and which are lukewarm. You receive an easy-to-read report card for each of your servers based on their performance in sales, covers, table turn time, and voids and discounts. The Server Performance leaderboard even allows you to break the numbers down by menu and shift category, so that you can target specific problems and resolve them as soon as they start.