Restaurant Insider

Insights

How Staff Training Contributes to a Positive Culture

Ryan Ransom | July 3, 2018

A restaurant consultant weighs in on how a proper training strategy can help retain staff, keep them happier, and make it easier to find new employees when the time comes.

Insights

The Future of Food: 10 of the Best Restaurant Startups and Innovators

Darryl Benjamin | July 4, 2018

How do you foster innovation in your restaurant? Follow the lead of these trendsetting restaurants and startups, then get to brainstorming on the next big thing.

Insights

Lessons from Restaurants Who Appeared on ‘Shark Tank’

Susan Johnston Taylor | June 27, 2018

Restaurants can walk away from a ‘Shark Tank’ appearance with a serious financial investment, brand awareness, and insights into their business.

Insights

The Challenges, Opportunities of Restaurants in Reclaimed Spaces

Susan Johnston Taylor | June 25, 2018

Former banks and meatpacking warehouses can make for the perfect restaurant location for owners willing to do their homework about permitting and the building’s history.

News

Does Tipping Contribute to Sexual Harassment in Restaurants?

Jeanne O'Brien Coffey | July 16, 2018

Some say tipping contributes to a culture that makes servers vulnerable to harassment, while others say that argument blames the victim.

restaurant grand opening staff with sign

Operations

How To Write The Best Restaurant Business Plan

Cinnamon Janzer | July 16, 2018

Ok. You’ve got a great idea for a restaurant that you just know is a winner.…

10 Puntacular Restaurant Names You’ll Wish You Thought Of

Kristin Crane | June 19, 2018

Good restaurant names that aren't already taken can be hard to find. But don't fear, let these 10 creative restaurant names inspire you.

Staff

The Checklist Every Waitress Should Follow to Increase Tips

Kristin Crane | June 20, 2018

Wondering what the duties and responsibilities are of a waitress so you can be a good server? Look no further, the ultimate list is right here.

Restaurant Voices

Matt’s Story: How One Local Brewery Gives Back to Its Community

Matt Greer | December 21, 2017

Before Matt Greer opened Caboose Brewing Company in Vienna, VA, he had many non-restaurant related jobs including building technology apps. After realizing his hometown was a beer desert, he knew he needed to do something about it.

Restaurant Voices

Evan’s Story: A Restaurateur’s Mission to Support His Local Community

Evan Matz | December 21, 2017

Evan Matz moved his family to Virginia to be a part of a wonderful community, where he brought craft beer and food with the opening of his Crafthouse locations.

Features

News

Sexual Harrassment in the Restaurant Industry: ‘A Broken System’

Meghan Kavanaugh | November 30, 2017

A Toronto-based restaurateur weighs in on her experiences, while the EEOC provides restaurant workers with the resources they need.

Staff

Is Offering Paid Sick Leave for Restaurant Workers Worth the Cost?

Susan Johnston Taylor | February 21, 2018

When restaurant staff works through an illness, both the customers and the business are put at risk. Here’s how restaurant owners are working to make sure that doesn’t happen.

Overview of customers and a waitress in restaurant interior

News

New Restaurant Forecast Predicts Hottest Days for Food and Booze Sales in 2018

Carol Lin Vieira | February 7, 2018

Upserve analyzed daily sales data from thousands of restaurants in all of the U.S. from 2017 to let restaurateurs plan their labor, event and inventory needs with better clarity for 2018.

Voices from the Restaurant

Kristin Canty

How My Son’s Allergies Led Me to Open My Own Farm and Restaurants

After my son’s allergies led me to explore raw food, I decided to take farm-to-table to the next level by running my own farm and restaurants.

Matt Greer

Matt’s Story: How One Local Brewery Gives Back to Its Community

Jen Royle

Why I Became a Chef After Reporting on the Red Sox and Yankees

Former sports reporter Jen Royle dishes on her foray into cooking on national television, and starting her own private chef business.

Peter Waters

Why I Gave Up the Safe Corporate Job for a Taqueria

In this Restaurant Voices from Upserve, read how one salesman took a bartender job to the next level.

Carla Pallotta

Why I Left a Thriving Salon to Open a Restaurant

Nebo co-owner Carla Pallotta shares her story of leaving a successful hair styling career and taking a chance on being a restauranteur.

More Voices

Press Play

Staff

Veterans-Turned-Restaurateurs Share Stories of Service

In this industry, we tend to think of service in terms of breakfast, lunch and dinner. In honor of Veterans Day, however, we thought we’d take a moment to speak with some members of the restaurant community who have experienced real service—in the military that is. We tapped some chefs who have gone on to have successful careers as restaurant owners and chefs after their tours of duty were finished, and got their takes on why it’s important to support veteran-owned establishments.

Restaurant Voices

Evan’s Story: A Restaurateur’s Mission to Support His Local Community

Evan Matz moved his family to Virginia to be a part of a wonderful community. He wanted to bring craft beer and food and a social gathering place. With the opening of his Crafthouse locations he did just that. For Evan, it's all about community.

Restaurant Voices

Matt’s Story: How One Local Brewery Gives Back to Its Community

Before Matt Greer opened Caboose Brewing Company in Vienna, VA, he had many non-restaurant industry related jobs including building apps. After realizing that there was a beer desert in his hometown, he decided to do something about it and start his own brewery and restaurant.