Restaurant Insider

Industry Reports

Restaurant Sales Report Reveals Top Vacation Towns for Summer Spending

Meghan Kavanaugh | July 17, 2018

Upserve has released historical data to indicate how seasonality affects sales, labor and wages for restaurants around the country.

Staff

The Bartending Basics You Need to Know

Meghan Kavanaugh | July 17, 2018

Nick Kosevich was on the forefront of craft cocktails in the U.S. Here’s why he’s investing his time in educating the next generation.

Insights

How Staff Training Contributes to a Positive Culture

Ryan Ransom | July 3, 2018

A restaurant consultant weighs in on how a proper training strategy can help retain staff, keep them happier, and make it easier to find new employees when the time comes.

Insights

The Future of Food: 10 of the Best Restaurant Startups and Innovators

Darryl Benjamin | July 4, 2018

How do you foster innovation in your restaurant? Follow the lead of these trendsetting restaurants and startups, then get to brainstorming on the next big thing.

Insights

How to Effectively Use Social Media to Attract Potential Employees

Gigi Sukin | July 20, 2018

Previously published on Reinhart Foodservice. In early April of this year, renowned chef and restaurateur Grant…

Staff

How To Conduct a Restaurant Employee Evaluation

Kristin Crane | July 17, 2018

Restaurant employee evaluations are a great opportunity to check in with your staff. If you're not sure how to conduct one, start here.

Restaurant Questions You Can Ask Any Guest

The Chef | June 29, 2018

What questions can you ask to find out more about what your guests think without sounding like you're taking a tableside poll?

Staff

Our Favorite Server Tricks and Tips that Make a Big Difference

Kristin Crane | June 27, 2018

What are the best server tips and tricks? We've compiled the best ones we know of to help you build a world-class restaurant staff.

Restaurant Voices

Matt’s Story: How One Local Brewery Gives Back to Its Community

Matt Greer | December 21, 2017

Before Matt Greer opened Caboose Brewing Company in Vienna, VA, he had many non-restaurant related jobs including building technology apps. After realizing his hometown was a beer desert, he knew he needed to do something about it.

Restaurant Voices

Evan’s Story: A Restaurateur’s Mission to Support His Local Community

Evan Matz | December 21, 2017

Evan Matz moved his family to Virginia to be a part of a wonderful community, where he brought craft beer and food with the opening of his Crafthouse locations.

Features

News

Restaurants Trend Toward Cashless Payments

Keith Loria | February 16, 2018

Restaurants have the ability to accept more payment methods than ever before. Does that mean that cash is dead? Keith Loria explores new options for restaurant payment solutions.

Restaurant Voices

How a Deaf-Owned Restaurant is Hoping to Change the Service Industry, One Franchise at a Time

Melody Stein | February 13, 2018

After opening San Francisco’s first Deaf-owned restaurant, a husband and wife team are setting their sights on a franchise that could change the food industry.

Overview of customers and a waitress in restaurant interior

News

New Restaurant Forecast Predicts Hottest Days for Food and Booze Sales in 2018

Carol Lin Vieira | February 7, 2018

Upserve analyzed daily sales data from thousands of restaurants in all of the U.S. from 2017 to let restaurateurs plan their labor, event and inventory needs with better clarity for 2018.

Voices from the Restaurant

Phong Luong

The Restaurant Industry Gave Me A 15,000 Person Family

In this Restaurant Voices from Upserve, Phong Luong explores why, for him, the restaurant industry has enabled him to realize what family and career mean.

Uliks Fehmiu

An Immigrant’s Success Story: How I Turned a Wholesale Bread Business into Popular Cafes

After immigrating to the U.S., Uliks Fehmiu and his childhood friends found success in the wholesale bread-making, which led to a cafe businesses thanks to their simple, ground-up approach.

Karan Verma

From Reluctant Bartender to GM of his Family’s Restaurant

Karan didn’t plan to be in the restaurant industry. But when your family opens a new Indian-fusion restaurant in Queens, NY, family always comes first.

Lisa Dahl

How My Son’s Death Led Me to Open a Restaurant Group

After my son was murdered 20 years ago, I left my old life behind to finally open the restaurant we had always talked about.

Theresa Navarra

8 Things Children Should Not Be Allowed To Do In A Restaurant

This Restaurant Rant from Upserve is about tiny humans. When a table shows up with 4 kids, these are the thoughts every restaurant server is really having.

More Voices

Press Play

Staff

Veterans-Turned-Restaurateurs Share Stories of Service

In this industry, we tend to think of service in terms of breakfast, lunch and dinner. In honor of Veterans Day, however, we thought we’d take a moment to speak with some members of the restaurant community who have experienced real service—in the military that is. We tapped some chefs who have gone on to have successful careers as restaurant owners and chefs after their tours of duty were finished, and got their takes on why it’s important to support veteran-owned establishments.

Restaurant Voices

Matt’s Story: How One Local Brewery Gives Back to Its Community

Before Matt Greer opened Caboose Brewing Company in Vienna, VA, he had many non-restaurant industry related jobs including building apps. After realizing that there was a beer desert in his hometown, he decided to do something about it and start his own brewery and restaurant.

Restaurant Voices

Evan’s Story: A Restaurateur’s Mission to Support His Local Community

Evan Matz moved his family to Virginia to be a part of a wonderful community. He wanted to bring craft beer and food and a social gathering place. With the opening of his Crafthouse locations he did just that. For Evan, it's all about community.