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What is the biggest challenge you face when it comes to your restaurant staff?woman pouring drink at bar

  • Hiring staff
  • Training staff
  • Motivating staff
  • Retaining staff

If I was a gambler, I’d say you answered with staff retention. And that’s no surprise considering the annual turnover rate in the restaurant industry is 62%.

This is a problem for everyone. Especially when the cost of hiring a hourly employee is around $3,500. In the restaurant industry, that is like making an investment that has a 50% chance of leaving.

This is exactly why we’ve teamed up with the New York State Restaurant Association to give you staff training tactics that guarantee success.

4 Reasons Not To Miss This

On March 31 at 10AM EST, we’re talking staff training tactics and you won’t want to miss out. You already know why we’re talking about a topic like server performance and retention, but here are 4 reasons why you’ll want to hear what we have to say about it:

ONE: Hiring the right employees is hard work.

There are 14 million employees in the restaurant industry, and they’re each capable of bringing in $84,000 in revenue to your restaurant. But when you only have room on your staff for a handful of employees, choosing the right person may feel like finding a needle in a haystack.

We’ve got you covered with the top questions to ask candidates – FOH and BOH included. 

TWO: Training restaurant employees is time consuming.

You’re not always going to find the most seasoned vet out there to run your BOH operations or a server that’s been in the game for 10+ years. That means you might have to get your hands dirty with some training.

We’ll show you the 3 training tactics guaranteed for success. 

busy restaurant staff

THREE: Retaining the right employees is strategic.

Your restaurant may be seasonal, or your hiring patterns may be cyclical. We know that every retention strategy is different. Luckily, we’ve got 5 different strategies to share with you… that you can put in place today!

FOUR: Understanding your employees’ strengths is essential.

Okay, so you don’t have eyes in the back of your head. Lucky for you, we do (kind of). We’ll talk about how you can improve staff performance when you know things like which servers are the best at selling appetizers and which ones pair wine best.

What Are You Waiting For?

Register today. 

Working during the live broadcast? No sweat. We’ll shoot you a recording to your registration email to check out during your next break.

Why is turnover is so high, what is the actual cost, and how do you fix it? Find the answers in our Staff Management ebook.

Download The Guide
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In a perfect world, Theresa would spend her days reading good books and writing all the time... and she'd own all the shoes her heart desired. When she's not on the hunt for shoes, you can find this Rhode Island transplant on the hunt for food that comes close to "Long Island". Her favorite? Caffe Dolce Vita in Providence's historic Federal Hill.
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