A 30-year restaurant industry veteran shares her number one tool for successfully training restaurant employees, regardless of experience level.
Author: Christine Lueders
Christine Lueders grew up in the suburbs of Chicago and started her career as a busser at the age of 16 before being quickly promoted to server. Over the past 30 years, she has worked in every front of the house position - from truck stop cafes to fine dining - married, and raised 2 children. During her time as a waitress, she trained hundreds of other servers, and before long found herself managing a family-owned restaurant with a staff of 40 employees. Since then, she has managed three upscale restaurants, trained multiple managers, and created three waitstaff training programs. Christine also assisted in opening two family-owned restaurants and one corporate restaurant. Throughout her career, she also put herself through college and received a B.A. in business administration with a concentration in hospitality from the University of New Hampshire.