If you’ve even paid minimal attention to tech news and social media, you’ve likely come across countless mentions of “cloud-based” restaurant POS solutions at one point or another. And, like most news and social media, you probably dismissed it as being “for someone else’s business” rather than seeing it for the wealth of potential it could bring to your restaurant, regardless of size.

But these innovative solutions are just as applicable to your restaurant POS system.

The truth of the matter is that despite the sheer potential magnitude of cloud-based restaurant POS software, the beauty of this format is how scalable it is for restaurants of all sizes – not just major chains or high-end dining establishments. Whether you’re running a seasonal fruit stand or operating the fanciest fine dining establishment in your city, a cloud-based POS system gives you everything you need to get the job done right.

Upserve POS restaurant POS terminal

It’s OK if you don’t quite understand what a cloud-based POS system is, or what it can do for you. You’re certainly not alone. But by the end of this post, we hope you have a much different insight as to how the power of the cloud can simplify and optimize your restaurant’s operations.

The Basics of a Cloud-Based Restaurant POS

There’s a reason cloud-based POS systems are so popular – they’re simply a better solution for restaurants of any type or size. Whether you’re considering cost, ease-of-use, security or any other reason for not making the jump, let us assure you all of these concerns are solved with cloud POS systems.

Rather than having to print out a lengthy report at the beginning or end of a shift, like you would with traditional legacy POS systems, modern restaurant POS software allows you to access your insights from any smart device, such as your phone or tablet. Now, you can get updated sales, inventory, customer feedback and more, in real time, with mere clicks of a touchscreen. Real-time data means real-time solutions to situations BEFORE they become problems. Just think of the time and money you’ll save by catching issues before they blow out of proportion.

All this restaurant POS technology has to be expensive, right?

If you’re dedicated to sticking with an on-premise, hardwired POS system, be prepared to pay handily for the privilege of less sophisticated resources. Hardware costs are separate from service, maintenance fees are extra, and technical support is often necessary, at prices we don’t even want to discuss here. While traditional POS systems certainly have lower start up costs, they tend to come with plenty of hidden costs that reveal themselves over time.

Top view of group of friends raising a toast post lunch. High angle view of happy men and women celebrating at home with red wine. Close up shot of friends toasting glasses of red wine in a party.

Because cloud-based restaurant POS systems do not require physical server hardware on the premises, upfront costs are kept to a minimum, and monthly subscription fees are lower as the result of savings across an entire ecosystem.  

Best of all, instant free upgrades mean no lost revenue from downtime or unwieldy hardware upgrades as a business grows. Instead, plans can be upgraded or downgraded at will, and most providers don’t even charge a fee for the trouble. Imagine upgrading your restaurant’s POS system with the tap of an app from the comfort of your own home rather than having to schedule an appointment with someone from your POS system provider to come out and do it for you. How nice would that be?

Freshly harvested vegetables cooking utensils and a laptop on a rustic kitchen worktop a man is searching recipes online

32% of restaurateurs admit that they’re behind the times when it comes to technology. Watch live to restaurateurs who have used technology to expand their business.

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So, I’ll probably have to abandon everything I’ve done to date for a new cloud-based POS system?

Cloud-based POS systems can be integrated with any number of functionalities, from digital payment and receipts to automatic discounts and updated loyalty rewards. If you have existing setups in place, many third-party vendors have upgraded apps for iPad POS systems to help you maintain your current rewards and promotions planning.

What’s more is that social media planning and execution is a breeze with cloud-based systems because they’re already running on the internet, and they run off of the same devices that social media apps do. Integration also allows customers to reflect positively about your business while their memories are still fresh in their minds, allowing you to garner great testimonials with minimal effort.

A Restaurant POS with Major Reward and Minimal Risk

You’ll be shocked at how easy it is to set up and use your new cloud-based POS. Thanks to the cloud, and its encrypted online storage, there is no risk of hardware or software incompatibility or failure. There are no viruses or driver hiccups. And there’s no risk of a hard drive accidentally deleting a weekend’s worth of sales reports. It’s all backed up, automatically. Plus, younger generations—think millennials and Gen Z’s—are demanding more and more technological capabilities from their workplaces. Getting on board with cloud-based POS solutions will give you an edge when it comes to attracting younger talent.

restaurant pos ipad

The benefits aren’t limited to your staff, either. Customers will enjoy knowing their credit card information is secure and encrypted with the latest cloud technology. In turn, credit providers are thrilled with these safety measures, and more of them have developed safe, convenient online POS payment solutions as a result.

And finally, there’s the benefit of accountability. Whether you own a bar or restaurant, food truck or lemonade stand, your POS can track every last drop of product you have for sale, so you can spot discrepancies in an instant, and fix these gaps before they become problematic, not after the fact when it might be too late.

I bet I had you at “lower cost of entry,” but I’m glad you stuck around.

The cloud can be an intimidating concept for technical newcomers. But we have a 100 percent success rate convincing customers cloud-based POS systems are better for their restaurants once they see this technology working to keep their business safer, more efficient, and, yes, more profitable across the board.

It’s 2018. Let cloud-based technology do the work for you while you focus on hiring and training a killer staff and chatting up your regular customers so they keep coming back again and again. You know, the things that got you into this line of work in the first place.

See How a Cloud-Based POS Can Help Your Restaurant!

Written by   |  
Brad Bortone is a writer, editor and content marketer, published in areas ranging from content strategy to music reviews, and seemingly everywhere in between. Brad's love of the food industry began during his tenure with Johnson & Wales University's web team, writing countless pieces about - and enjoying countless lunches from - the school's esteemed culinary program.