Few investments are as critical to smooth restaurant operations as the point of sale (POS).
The POS is like the central nervous system: it captures orders and routes them to the right stations; it allows for easy handoff of a customer from the bar to the table; it secures payments and delivers rich operational data to reporting systems.
But restaurateurs are not naturally inclined to spend a lot of time researching technologies. Decor, kitchen equipment, hiring, and even location are consuming concerns; it’s hard to place attention on the potential restaurant POS system when your time is already spread so thin.
It’s not neglect. It’s probably more likely a result of restaurateurs spending their time focused on delivering remarkable hospitality, instead of learning the ins and outs of technology. The result is that restaurant owners and operators may end up with a restaurant POS that may not match their needs.
We created this guide to help restaurateurs understand their options and identify how new technologies can deliver deep insights and actually contribute to great hospitality.
We’ll pose quick questions and use your answers to generate a customized POS Buyer’s Blueprint that we’ll send directly to your inbox.
Let’s get started!
This is meant to be an informational guide, but if you would prefer to jump right to the questions please click here
What is a restaurant POS, anyway?
Restaurants have unique operational needs, and with hundreds of point of sale systems for restaurants available, it makes sense to focus on those that are purpose-built specifically for a restaurant’s front-of-house (FOH)/back-of-house (BOH) operational flows.
Unlike a generic retail POS, a POS created specifically for restaurants supports fast, accurate communication between FOH and BOH and reduces operational inefficiency. Specific functions such as kitchen printer support for numerous stations, forced modifiers, coursing, auto-fire, and chat functions make ordering fast and accurate; FOH functions like tableside ordering, check splitting, mobile payments, and more allow your staff to focus on the guest instead of on workarounds required by retail or other point of sale systems.
Choosing a restaurant POS will only save time and aggravation — in an industry where a single-digit decrease or increase in margins can make or break a restaurant’s success.