Without raising the minimum restaurant wage, the typical waiter or waitress salary isn’t enough for servers to survive on, especially where the cost of living is so expensive in certain cities. Hear how Boston’s Tapestry tackles the minimum wage movement.
So minimum wage isn’t a huge problem for us at Tapestry. This is a really expensive city, and certainly an hour’s worth of work is worth $11 to us now, and more than that. So it’s more about finding people that can survive on a little bit higher than hourly wage, for such an expensive city.
I don’t think anyone’s value should be determined by someone’s mood or any suggestion of charity. It’s kind of an antiquated system and I think you know if somebody shows up to work, it shouldn’t be at the discretion of a guest what they get paid.
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But also, it does create inequality with peers who aren’t able to be in the tip pool, but as a business owner we have to have a sustainable model for paying, and if we were to go tipless, obviously our prices would rise, and we don’t feel that our guest base would be able to handle that change at this point.