by Resy

Product Description

Resy powers the world’s best restaurants, using technology to imagine the future of hospitality. Built ‘by restaurants for restaurants’, Resy offers a cutting edge real-time cloud-based system with flat pricing, resetting industry expectations about how much value restaurants should expect from technology partners. Resy works with nearly 4,000 restaurants in 160 cities around the world, seats over 900k diners per week and has a 3.4% global no-show rate, the industry’s lowest. The ResyOS system has become known among restaurant owners and managers for having the functionality and flexibility they’ve always wanted in other platforms – and for its reasonable price point.

Why Resy?

ResyOS is a complete restaurant reservations and waitlist system. We offer cutting edge software, fair pricing and 24/7/365 customer service. ResyOS includes table management, ticketing, web booking, CRM, mobile app, POS integration and more.

Who uses this?

Resy is ideal for restaurants of all types and sizes, including owner-operated restaurants, groups and chains.

How does it integrate?

Resy’s integration with Upserve allows restaurateurs to receive a detailed “shift prep” report hours ahead of each night’s scheduled service. This report provides accurate cover count predictions powered by machine learning, enabling smarter staff forecasting. It also includes detailed insights on reserved guests, including their favorite dishes and drinks; how much they typically spend; how long they typically use the table; and more.  The integration with Upserve POS also sends real-time table status from Upserve Point of Sale back to Resy, showing hosts the progress of tables in their meals, so hosts can set more accurate guest expectations on wait times and eliminate the need to leave the host stand to roam the floor.

Key Features

  • Integrated CRM / Table Management / Waiting List
  • 2-Way SMS Confirmation & Reminder
  • Ticketing with PCI Compliant CC Handling
  • Customer Profile Control
  • Advanced Feedback Loop

Product Details

  • Fair pricing; unlimited users & covers
  • Live, real-time CRM with networked guest history
  • Automated SMS confirmation and future waitlist
  • Customized web portal with robust analytics

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