
GO SOFTWARE FROM
$0
/ month
Processing fees apply. Hardware and Tableside are sold separately.
•
24/7 Expert Support
•
Turn Tables Faster
•
Tableside Ordering & Payments
For a new opening or single restaurant that needs a reliable, full-featured POS.
SOFTWARE
$0
/ month
Your POS essentials
Dine-in, bar tabs & takeaway
Offline mode
Automatic guest profiles
24/7/365 support
MOST POPULAR
For operators ready to connect service, staff scheduling and daily decisions.
SOFTWARE
$59
/ month
Everything in Go, plus
Scheduling & payroll sync
Upserve Intelligence
Menu build & onboarding
For growing restaurants and groups that want ordering, loyalty and inventory built in.
SOFTWARE
Custom
Everything in Core, plus
Online ordering included
Card-linked loyalty
Inventory management
Multi-location reporting
Software prices shown. Processing fees apply. Hardware is sold separately.
Feature Comparison Chart
No surprises. Every feature, side by side.
Swipe left to compare Go, Core & Pro →
| Feature | Go$0/mo | Core$59/moMost Popular | ProCustom |
|---|---|---|---|
| Processing Rates | |||
| Card-present processing rate | 3.09% + 15¢ | 2.49% + 15¢ | Custom |
| POS Foundations | |||
| Automatic updates - no disruption to service | ✓ | ✓ | ✓ |
| Training Mode - full sandbox on your real menu | ✓ | ✓ | ✓ |
| Device Center - manage every terminal from the POS | ✓ | ✓ | ✓ |
| Support chat built into the POS | ✓ | ✓ | ✓ |
| Custom staff messaging - push notes to every terminal | ✓ | ✓ | ✓ |
| Taking Orders | |||
| Dine-in, bar tabs, takeaway, phone delivery | ✓ | ✓ | ✓ |
| Quick Serve - counter mode for high-volume ordering | ✓ | ✓ | ✓ |
| Timed menus - happy hour, brunch, seasonal sections | ✓ | ✓ | ✓ |
| Modifiers + nested sides (no depth limit) | ✓ | ✓ | ✓ |
| Courses + SmartCoursing (auto-sorts as you ring in) | ✓ | ✓ | ✓ |
| Hold and fire - hold items, fire on your timing | ✓ | ✓ | ✓ |
| Seat positions - tag every item to a seat | ✓ | ✓ | ✓ |
| Stock counts + 86ing - items vanish from the web menu | ✓ | ✓ | ✓ |
| Floor Plan & Tables | |||
| Visual floor plan - drag-and-drop, matches the real room | ✓ | ✓ | ✓ |
| Live zone tiles - vacancy count updating in real time | ✓ | ✓ | ✓ |
| Server tags + time since seated on every table | ✓ | ✓ | ✓ |
| Edit live - move tables mid-service | ✓ | ✓ | ✓ |
| Managing Checks | |||
| Split by check, by seat, or a single item | ✓ | ✓ | ✓ |
| Transfer, bulk transfer, merge checks | ✓ | ✓ | ✓ |
| Reopen a closed check - fix payments or add items | ✓ | ✓ | ✓ |
| Edit yesterday's checks - without calling support | ✓ | ✓ | ✓ |
| Voids + comps with mandatory reason codes | ✓ | ✓ | ✓ |
| Manager approval prompts - required for sensitive actions | ✓ | ✓ | ✓ |
| Bar Service | |||
| Pre-auth bar mode + tabs | ✓ | ✓ | ✓ |
| Speed Screen | ✓ | ✓ | ✓ |
| Auto-name tab from the card on swipe | ✓ | ✓ | ✓ |
| Custom pre-auth amounts | ✓ | ✓ | ✓ |
| Fast Cash - one-tap exact-cash close | ✓ | ✓ | ✓ |
| Online Ordering (Pro) | |||
| Commission-free online ordering - no per-order fee | + | + | ✓ |
| Pickup, delivery, curbside, and dine-in QR ordering | + | + | ✓ |
| Pre-orders - take orders outside opening hours | + | + | ✓ |
| ASAP and scheduled orders | + | + | ✓ |
| Pause ordering - stop the flow when you're slammed | + | + | ✓ |
| 86 sync - sold-out items vanish from the web menu instantly | + | + | ✓ |
| Guest notifications - email and SMS updates | + | + | ✓ |
| Over-ordering protection | + | + | ✓ |
| Third-party delivery (Grubhub; Uber Eats + DoorDash via aggregators) | + | + | ✓ |
| Per-channel reporting - filter by ordering source | + | + | ✓ |
| Online orders feed guest profiles and loyalty | + | + | ✓ |
| Upserve Tableside | |||
| Full POS on a handheld - same menu, mods, courses | + | + | + |
| Take payment at the table - chip, contactless, wallets | + | + | + |
| Split checks + transfer server from the floor | + | + | + |
| Batch tip adjust - work through tips from the handheld | + | + | + |
| See the floor remotely - without being onsite | + | + | + |
| Run off-site events - food truck, festival, catering on mobile data | + | + | + |
| Works offline - same card capture as the terminal | + | + | + |
| Offline Mode | |||
| Offline mode - orders, kitchen, card payments, printing | ✓ | ✓ | ✓ |
| Offline card capture - encrypted, auto-submits on reconnect | ✓ | ✓ | ✓ |
| Automatic sync - no button, no queue to clear | ✓ | ✓ | ✓ |
| Payments | |||
| EMV chip, contactless, Apple/Google/Samsung Pay | ✓ | ✓ | ✓ |
| Scan-to-pay - QR on receipt and on server's screen | ✓ | ✓ | ✓ |
| House accounts - bill regulars and corporates | — | ✓ | ✓ |
| Custom tenders - define your own tender types | — | ✓ | ✓ |
| Next-day deposits (ACH - no separate merchant account) | ✓ | ✓ | ✓ |
| Upserve Capital | — | ✓ | ✓ |
| Credit card surcharging | — | ✓ | ✓ |
| Staff & Permissions | |||
| 45+ discrete permissions - every sensitive action controlled | ✓ | ✓ | ✓ |
| Unlimited roles - build as many as the venue needs | ✓ | ✓ | ✓ |
| Timekeeping & Scheduling | |||
| Timekeeping - clock in/out at the POS, no time clock needed | ✓ | ✓ | ✓ |
| Breaks tracked automatically and carried to the timecard | ✓ | ✓ | ✓ |
| Overtime rules - daily, weekly, consecutive-day | ✓ | ✓ | ✓ |
| Schedule builder | — | ✓ | ✓ |
| Live labor costing - watch cost in dollars and % as you build | — | ✓ | ✓ |
| Send shifts to staff - by text, email, or both | — | ✓ | ✓ |
| Schedule enforcement | — | ✓ | ✓ |
| Payroll integration (Gusto, 7shifts, Homebase, HotSchedules) | — | ✓ | ✓ |
| Menu Management | |||
| Central menu manager - back office or on the POS | ✓ | ✓ | ✓ |
| Timed menus - sections appear only when they should | ✓ | ✓ | ✓ |
| We build your menu - during onboarding, from your template | — | ✓ | ✓ |
| Kitchen & Printing | |||
| Kitchen chit printing - orders to the right station automatically | ✓ | ✓ | ✓ |
| Terminals - from $50 | — | + | + |
| Kitchen Display System - from $25/screen/mo | — | + | + |
| Email receipts - send instead of print | ✓ | ✓ | ✓ |
| Receipt branding - your name, address, custom message | ✓ | ✓ | ✓ |
| Gift Cards | |||
| Physical + digital gift cards - sold and redeemed on the POS | — | + | + |
| No transaction fees on gift cards | — | + | + |
| Guest Data | |||
| Automatic guest profiles - created on first card payment, no sign-up | ✓ | ✓ | ✓ |
| Spend and visit history - know what every regular orders | ✓ | ✓ | ✓ |
| Custom guest lists - segment for any campaign | — | ✓ | ✓ |
| Loyalty (Pro) | |||
| Card-linked loyalty - guest's own card is the loyalty card | — | — | ✓ |
| Automatic reward credit - lands on next visit, staff do nothing | — | — | ✓ |
| Multiple cards per guest - attach every card to one account | — | — | ✓ |
| Cash-back or percent-off rewards - your choice | — | — | ✓ |
| Welcome reward + enroll by text, link, or website widget | — | — | ✓ |
| Member page - guests check their own balance | — | — | ✓ |
| Edit the program yourself - change earn rate anytime | — | — | ✓ |
| Earns from online orders - same program, all channels | — | — | ✓ |
| Marketing & Reputation | |||
| Review monitoring - multiple sites in one place | — | ✓ | ✓ |
| Campaign reporting - did this promotion bring in revenue? | — | ✓ | ✓ |
| Reservations (OpenTable, Resy, Tock - push straight into POS) | — | ✓ | ✓ |
| Upserve Intelligence | |||
| Menu Insights - Greatest Hits / Hidden Gems / One-Hit Wonders | — | ✓ | ✓ |
| Shift Prep - predicts tonight's covers, flags returning VIPs | — | ✓ | ✓ |
| Daily Digest - 60-second morning brief with shift notes inline | — | ✓ | ✓ |
| End of Day Summary - take-action list of checks needing attention | — | ✓ | ✓ |
| Upserve Live - mobile manager app, real figures during service | ✓ | ✓ | ✓ |
| Live comps, voids, labor - every location in one tap | ✓ | ✓ | ✓ |
| Compare against any past day from the mobile app | — | ✓ | ✓ |
| Reporting & Analytics | |||
| Server Insights - performance report card per server | — | ✓ | ✓ |
| Sales Insights - covers, card averages, new vs repeat guests | — | ✓ | ✓ |
| Check Details - every check, 25+ data points, deeply filterable | — | ✓ | ✓ |
| Product Mix - what sold, voided, comped, cost and margin | — | ✓ | ✓ |
| Day parts + revenue centers - reports match how you think | — | ✓ | ✓ |
| Logbook | |||
| Digital shift log - replaces handwritten notes nobody can find | — | ✓ | ✓ |
| Custom end-of-shift questions tailored to how you run | — | ✓ | ✓ |
| Closing checklists - every shift done the same way | — | ✓ | ✓ |
| Log entries appear in the Daily Digest beside the numbers | — | ✓ | ✓ |
| Centralized across all locations | — | ✓ | ✓ |
| Upserve Inventory | |||
| Recipe-level costing - true cost and margin on every dish | — | + | ✓ |
| Ingredient-level tracking - deducted as every dish sells | — | + | ✓ |
| Preparations - sub-recipes (stocks, sauces, doughs) | — | + | ✓ |
| Orders written for you - PO built when stock falls below par | — | + | ✓ |
| 6 major supplier integrations for automatic purchase orders | — | + | ✓ |
| Waste tracking - record with reason, stock adjusts automatically | — | + | ✓ |
| Kegs and deposits tracked | — | + | ✓ |
| Food cost reporting - as a % of revenue over any period | — | + | ✓ |
| Price fluctuation - track what suppliers are doing to your margins | — | + | ✓ |
| Accounting sync - QuickBooks Online and Xero | — | + | ✓ |
| Multi-Location Management | |||
| Multi-location dashboard - every venue in one view | — | — | ✓ |
| Consolidated analytics - compare sites over any timeframe | — | — | ✓ |
| Cross-location users - one login across the estate | — | — | ✓ |
| Integrations & API | |||
| 110+ integration partners | — | ✓ | ✓ |
| Self-service API credentials - mint them yourself, no ticket | — | ✓ | ✓ |
| Support, Onboarding & Security | |||
| 24/7/365 support - chat, phone and email, every day of the year | ✓ | ✓ | ✓ |
| Personalized onboarding + we build your menu | — | ✓ | ✓ |
| Professional on-site installation | — | ✓ | ✓ |
✓Included with plan+Available add-on
Talk to the Upserve team today.
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