The Upserve Blog

Cash or Card? Dual pricing vs. surcharging for restaurants

Dual pricing gives cash payers a discount. Surcharging adds a fee to credit cards. Here's what each one changes on your menu, your check, and your card bill.

Best restaurant POS systems for independent restaurants (2026)

Ten restaurant POS systems compared on contract length, processor lock-in, offline payments, and published pricing. Prices checked October 2026.

What is a POS system for a restaurant?

A restaurant POS takes the order, routes it to the kitchen, runs the card, and tracks what sells. Here’s what’s in one, the three types, and what it costs.

80/20 Recipe Costing: Find your menu's money without costing every dish

The real cost of a guest who never comes back

A lost regular costs five to twenty-five times more to replace than to keep — and is worth up to 27x less over their lifetime. Here's how to find your repeat rate and why most restaurant systems can't show it to you.

How to read your restaurant’s merchant statement (and find what you’re overpaying)

Your merchant statement hides your real processing cost. Here's the formula for your effective rate, how to spot your pricing model, and which fees are actually worth negotiating.

The three numbers every restaurant POS should show you (and usually doesn't)

Your POS hides three numbers that run your restaurant: your effective processing rate, your margin per item, and your repeat rate. Here's how to find each.

Upserve is Back

We have some exciting news to share: Upserve is back, with a renewed focus on the restaurants that make up our community.

Upserve Is Now an Independent Company

Upserve is now an independent company, owned by Skyview Equity. Read the official announcement.