“I need a POS to work, be responsive, and be easy to maintain. So, it needs to function without constantly having issues that I can update things, I can add things, I can add new menus, and not need to call up tech support just to do very simplistic tasks like that.”
Ross Simon,
Dawn Ferrone,
8/11/2017
“One of the main features of Upserve POS that we liked from the very beginning was its portability. We knew we wanted to have a tablet based system.
“We didn’t want to be bogged down in any of the previous technologies that were out there. A lot of the older systems used giant terminals that could only be updated by a company somewhere in the US that you had to pay a lot of extra money for. We knew we didn’t need that.”
Matt Greer,
Ted Ripko,
12/7/2017
“You need to have one part of the operation talking to the other part of the operation. They need to know what everybody’s thinking.
When we started we didn’t have a POS, we did everything by hand. Now we’re using Upserve POS, which we’re very happy with. We’ve been using it for some years. And, what it affords us is the ability to coordinate our efforts for sale much more effectively.”
Dimitri Vlahakis,
Owner of Esperanto
Charles Yin,
9/5/2017
“It’s very intuitive and user-friendly, which is essential for a good POS. It’s also there working for us fast and furious when we need it to, firing orders all over the kitchen.”
“Now that we have Upserve POS in place, when new employees arrive I don’t really need to train them where to go to run a credit card. If you’re familiar with touch technology, the rest is pretty much self-explanatory. Upserve POS has great adaptability. We can change orders, edit orders in all kinds of smart ways.”
Peter Kammerer,
Dianne Fikse,
10/2/2017
“It’s unique that a company like Upserve can come in and seamlessly become part of our operation and preparation for shifts and then summaries of those shifts. It’s been a tremendous time saver for me, as an operator.”
“Previously if I wanted to pull up stats for our team, it was you know, numerous reports and doing the math on my own and tracking these things in excel spreadsheets.”
Riley Hutton,
Young Kim,
12/7/2017
“In the restaurant industry, every minute of every shift counts. As an owner, you need a restaurant POS system that you can rely on, because your customers are relying on you. That includes restaurant payment processing, too. The guest experience doesn’t stop at the last bite, after all.”
“Our previous system, sometimes it would take 3 to 6 minutes to do one credit card, and at the end of that sometimes the transaction would fail you’d have to start over.”
Ron Koller,
Josh Fernands,
5/7/2017
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